Privacy Policy

1. Controller and contact. Outcoast is operated by Carte Blanche SAS, 14 Rue Albert Einstein, 77420 Champs-sur-Marne, France (registration 821 313 004), the data controller. Requests: sofian@outcoast.ai.

2. Data we collect. You provide: name, email, brand or store URL, and the messages you send the advisors. Collected automatically: device and browser type, IP address, and usage. Stored in your browser: your language preference.

3. Why we use it, and our legal basis (GDPR Art. 6). To provide the advisors and run your account (performance of a contract); to respond to you, secure, and improve the service (legitimate interests); optional marketing emails (your consent, which you can withdraw anytime).

4. AI processing. The advisors are powered by a third-party AI provider that processes your messages to generate responses. We do not use your content to train AI models, and we do not permit our AI provider to use it for training. We never sell or rent your personal data.

5. Sharing. We share data only with service providers who help us run Outcoast (a third-party AI provider that powers the advisors, plus hosting, email, analytics, and payments) under contract. Some pages embed third-party content (for example, TikTok) under its own policy.

6. Where data is processed. In the European Union where possible. Any transfer outside the EEA is covered by appropriate safeguards such as standard contractual clauses.

7. Security. We use appropriate technical and organizational measures, including encryption in transit and access controls.

8. Retention. We keep data only as long as needed for the purposes above and to meet legal obligations, then delete or anonymize it.

9. Your rights. You can access, correct, delete, restrict, port, or object to the processing of your data, and withdraw consent at any time. Email sofian@outcoast.ai. You may also complain to the French authority, the CNIL.

10. Age. Outcoast is intended for business users aged 18 and over. We do not knowingly collect data from anyone under 18.

11. Changes. We may update this policy; the date above shows the latest version, and we will flag material changes.